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- Shipping & Orders
- Product & Quality
- Returns & Support
Have more questions?
Our support team is available Mon-Fri and would love to help you.
Shipping & Orders
To ensure 100% authenticity and freshness, all Herbiflix products are shipped globally from our state-of-the-art fulfillment center in California, USA.
Processing takes 1-2 business days. Express global shipping usually arrives within 5-9 business days depending on your location.
Yes! We offer worldwide tracked shipping. Specific rates and times are calculated at checkout.
Customs policies vary by country. For most international orders, duties and taxes are collected at checkout (DDP) so your delivery is seamless.
We primarily partner with USPS and UPS for domestic deliveries to ensure fast, reliable tracking.
Yes, we offer free tracked shipping on all domestic orders over $50.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
Product & Quality
Many of our products, including our best-selling Herbiflix Berberine, utilize 100% vegan capsules. Please check the specific product label for the vegan certification seal.
Absolutely. Every batch of Herbiflix Berberine (1200mg) is third-party lab tested for purity, potency, and safety. We use only the highest-grade Berberine HCL.
Store in a cool, dry place away from direct sunlight. Ensure the cap is tightly sealed after each use.
We always recommend consulting with your healthcare provider before starting any new supplement regimen, especially if you are currently taking prescribed medication.
No. Our Berberine HCL is encapsulated using a slow-fill, cold-process method that requires zero synthetic flow agents like Magnesium Stearate or Silicon Dioxide.
Yes. Every batch undergoes rigorous third-party lab testing in the USA for heavy metals, microbial limits, and potency verification.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
Returns & Support
We offer a 30-day money-back guarantee. If you aren't satisfied, contact our support team to initiate a return.
Once shipped, you will receive an email with a tracking link. You can also track your order via the 'Track Order' page on our website.
The fastest way to reach us is via email at support@herbiflix.com or via our web contact form. Our California team is ready to help!
Yes, we offer a 30-day no-questions-asked money-back guarantee on all orders to ensure your complete satisfaction.
Once a return is initiated and processed, refunds typically reflect on your original payment method within 3-5 business days.
Herbiflix LLC is proudly headquartered and operates its fulfillment center out of California, USA.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.
For more detailed information regarding this topic, please refer to our main documentation or contact support at support@herbiflix.com.